Shipping & Return
When can I get my order?
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 17-22 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 2 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipment takes 15-20 business days to arrive.
Thanks for your order, pls contact with us if you have any question.
What if I need to return something?
No worries! Contact us right away and we'll help guide you through the process to send the item back. For more detail information about the return, pls check our return policy.
What is your return policy?
30-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason.
How do I claim the warranty?
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at firstname.lastname@example.org
Can I cancel my order?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.
How safe is my personal information?